Am I entitled to compensation if my order is delayed?Updated 10 days ago

Electric Kicks does not take responsibility or offer refunds/ compensation for orders that are delayed or not delivered. Some examples of additional circumstances we do not cover include but are not limited to:

• Customer is not available at the time of delivery,
• Customer has nominated a third-party to collect the item and that third-party has not made themselves available, or has failed surrender the product to the customer,
• Customer has changed the delivery address,
• Customer has instructed the delivery partner to return at another time,
• Issues with delivery partner or courier post-order dispatch.