Aventon Abound LR (Handrail V1) – Mandatory Handrail Replacement InformationUpdated 2 days ago
This article explains the mandatory replacement process for the Aventon Abound LR Handrail V1 assembly.
Use this article if your bike:
has an Abound LR Handrail V1 fitted
requires the updated replacement handrail
has been advised to complete the handrail replacement process
has a damaged or removed Handrail V1 assembly
If anything looks unsafe or damaged, stop using the bike and contact support before continuing.
Before You Start
Please prepare the following:
order number or proof of purchase
Aventon bike model
full bike serial number
clear photos of the handrail assembly
photos of any visible damage
confirmation of whether the bike is currently being used or is unsold inventory
dealer or store information if applicable
Safety Warnings
Do not continue riding if the handrail is loose, damaged, cracked, or improperly mounted.
Do not modify the frame or mounting points.
Do not force components into position.
Stop and contact support if you are unsure.
What This Issue Means
Certain Aventon Abound LR bikes fitted with the Handrail V1 assembly require the revised replacement handrail unit.
The original Handrail V1 assembly must be removed and made permanently unusable before the new replacement unit is installed.
Possible Causes
Possible causes include:
original Handrail V1 assembly installed
damaged or outdated handrail mounting tabs
handrail mounting issue
Troubleshooting and Replacement Steps
Step 1 – Confirm Your Bike Uses the Handrail V1 Assembly
Check whether your bike is fitted with the Abound LR Handrail V1 assembly.
If yes
Continue to Step 2.
If no
No further action is required unless advised by support.
If the issue clears
Monitor the bike during normal use.
If the issue remains
Continue to Step 2.
Step 2 – Remove the Existing Handrail V1 Assembly
Remove the original Handrail V1 assembly from the bike.
Inspect the mounting tabs once removed.
If yes
Continue to Step 3.
If no
If you are unsure how to safely remove the handrail:
please contact our support team before continuing
If the issue clears
Continue monitoring the bike after replacement.
If the issue remains
Continue to Step 3.
Step 3 – Permanently Disable the Removed Handrail Assembly
The removed Handrail V1 assembly must be made completely unusable.
Break the handrail mounting tabs so the assembly cannot be reinstalled onto a bike.
Use the acceptable break points shown in the replacement guide images.
If yes
Take clear photos showing:
the broken mounting tabs
the full removed handrail assembly
Then continue to Step 4.
If no
Do not reinstall the removed Handrail V1 assembly.
If you are unsure whether the handrail has been correctly disabled:
contact support before continuing
If the issue clears
Continue to Step 4.
If the issue remains
Contact support.
Step 4 – Install the New Revised Handrail Assembly
Install the revised replacement handrail assembly onto the bike.
If yes
Check that:
the handrail mounts correctly
the handrail feels secure
there is no visible looseness or movement
If no
Do not continue using the bike.
Please contact our support team with the photos/videos listed below so we can review the next step.
If the issue clears
The replacement process has been completed successfully.
Monitor the bike during normal riding.
If the issue remains
Contact support.
Step 5 – Submit the Required Information
You may be asked to provide replacement documentation and photos.
Please prepare:
dealer email or contact details if applicable
dealer/store name if applicable
full frame serial number
photos showing the removed handrail with broken mounting tabs
confirmation of whether the bike was customer-owned or unsold inventory
contact information for the person submitting the request
If yes
Submit the requested information to support.
If no
Contact support for assistance.
If the issue clears
No further action is required.
If the issue remains
Contact support.
When To Contact Support
Please contact support if:
the handrail cannot be safely removed
the mounting tabs cannot be clearly damaged
the replacement handrail does not fit correctly
the handrail feels loose after installation
there is visible damage to the bike
you are unsure how to complete any step safely
the bike has been involved in an impact or crash
you require replacement or warranty assistance
If the issue remains after this step, please contact our support team and include the photos/videos listed below.
What To Send Support
Please send:
order number or proof of purchase
Aventon model
full bike serial number
clear photos of the removed handrail
clear photos showing the broken mounting tabs
photos of the replacement handrail installed
photos of any visible damage
confirmation of whether the bike powers on and rides normally
confirmation of whether the bike was customer-owned or unsold inventory
confirmation of whether the bike has experienced crash, impact, modification, or third-party repair
details of the troubleshooting and replacement steps already completed
Important Safety Notes
Do not continue riding if the handrail is loose or damaged.
Do not reinstall the removed Handrail V1 assembly.
Do not modify mounting hardware or frame components.
Do not force parts into position during installation.
Stop using the bike if anything appears unsafe.
Contact support if you are unsure about any step.