Aventon Pace .2 / Pace .3 – Battery Fitment AdjustmentUpdated 2 days ago
This article explains how to adjust battery fitment on Aventon Pace .2 and Pace .3 models.
Use this article if your bike:
has a battery that feels loose
has a battery that does not sit firmly in the frame
has a battery that does not release or reinstall smoothly
Before You Start
Prepare:
order number
Aventon model
photo/video of the battery fitment issue
Phillips head screwdriver
photos of visible damage, if any
Do not continue if the battery, terminals, frame, or lock area look damaged.
What This Issue Means
The battery case screws may need tightening so the battery fits more securely in the bike frame and releases smoothly.
Possible Causes
loose battery case screws
battery not seated correctly
battery not releasing smoothly
Troubleshooting Steps
Step 1 – Remove the Battery
Remove the battery from the bike.
If yes
Continue to Step 2.
If no
Contact support.
Step 2 – Tighten the Upper Battery Screws
Using a Phillips head screwdriver, tighten the 4 screws on the upper end of the battery.
Turn each screw clockwise up to 2 rotations.
If yes
Continue to Step 3.
If no
Do not force the screws. Contact support.
Step 3 – Tighten the Bottom Battery Screws
Using a Phillips head screwdriver, tighten the 4 screws on the bottom end of the battery.
Turn each screw clockwise up to 2 rotations.
If yes
Continue to Step 4.
If no
Do not force the screws. Contact support.
Step 4 – Reinstall the Battery
Place the battery back into the bike’s battery compartment and lock it into place.
If yes
Continue to Step 5.
If no
Contact support.
Step 5 – Test Battery Release
Insert the key and rotate it to unlock the battery.
Check that the battery releases and reinstalls smoothly without sticking.
If the issue clears
The battery fitment adjustment is complete. Continue monitoring the battery during normal use.
If the issue remains
Please contact our support team with the photos/videos listed below so we can review the next step.
When To Contact Support
Contact support if:
the battery still feels loose
the battery does not release smoothly
the battery does not reinstall smoothly
screws are damaged or cannot be tightened
the battery, frame, lock, or terminal area appears damaged
you are unsure how to complete the step safely
What To Send Support
Please send:
order number
Aventon model
photo/video of the battery fitment issue
photo of the battery area
photos of visible damage
confirmation of whether the battery locks in place
confirmation of whether the battery releases smoothly
steps already completed from this article
Important Safety Notes
Do not ride if the battery is loose or not locked in place.
Do not force the battery, key, lock, or screws.
Do not open the battery or sealed electrical components.
Do not work on the bike while it is powered on or charging.
Contact support if unsure.