Dualtron Togo/Togo Plus – Full Setup, Charging, App Features, Operation & Safety GuideUpdated a month ago

Full Manual

Overview

The Dualtron Togo and Togo Plus are electric scooters designed for personal mobility and urban commuting. This guide covers setup, controls, riding instructions, connectivity, and key specifications.

Safety & Rider Requirements

• Recommended age: 16–60 years
• Recommended height: 120–200 cm
• Maximum rider weight: 100 kg

Always ride carefully and remain aware of road conditions. The manual warns that hard braking may result in serious injury.

What’s in the Box

• Dualtron Togo / Togo Plus scooter
• Charger
• Multitool
• Manual
• Handle neck upper
• Screws × 4

Key Components & Controls

Main Components

• EY2 display (Dualtron app compatible)
• Handle stem and steering tube
• Folding handle and index pin
• Front and rear brake levers
• Accelerator
• Front lamp
• Turn signals
• Front and rear suspension
• Front and rear fenders
• Charging port
• Rubber deck
• Kickstand
• Front fork and rear fork
• Rear wing

Controls & Functions

• Power button
  • Press and hold to turn the scooter on or off
  • Short press to switch gears
• Accelerator
  • Pull the throttle to accelerate
• Front light button
  • Press to turn the front light on or off
• Turn signal button
  • Press the left or right arrow on the turn signal button to activate the corresponding turn signal
  • The signal will blink when activated

Assembly Instructions

1. Pull the index pin outward, then rotate it slightly to ensure a secure fit.
2. Raise the steering tube.
3. Reinsert the index pin to lock the folding system securely.
4. Attach the handlebar body.
5. Install the four screws:
   • First stage: tighten each screw to approximately 90% in the order 1–3–2–4
   • Second stage: fully tighten all screws to 100%

Bluetooth & App Connection

App Setup

1. Download the Dualtron app by scanning the QR code or searching “DUALTRON”.
2. Install and log in.
3. Power on the scooter.

Pairing

1. Tap Search vehicle in the app.
2. Pair with your scooter.
3. The scooter is connected when the Bluetooth symbol lights up.

Ownership Binding

• Select Bind as owner
• Only authorised users can connect to the scooter
• Authorisations are managed within the app

How to Ride

Starting

1. Power on the scooter.
2. Choose a speed mode before riding.
   • Speed mode can be selected via the Dualtron app
   • The control system also allows switching gears using the power button
3. Stand on the footboard with one foot and push off with the other to start gliding.
4. Ensure SAFE mode is disabled (SAFE mode is configured in the app and can be deactivated by squeezing the brake lever).

Riding

• Place both feet on the deck and maintain balance
• Pull the accelerator to increase speed

Slowing Down

• Release the accelerator
• Squeeze the brake levers

Turning

• Shift your body weight
• Turn the handlebar gently
• Ensure sufficient turning space and monitor road conditions

Safety Note

• Hard braking may cause serious danger or injury
• Maintain a moderate speed and remain alert to hazards

Folding & Storage

1. Pull the index pin outward and rotate it slightly to unlock the folding system.
2. Pull the folding handle so the folding plunger moves from the upper socket to the lower socket.
3. When the folding mechanism is seated, reinsert the index pin to secure the folded position.

Specifications

General

• Models: Dualtron Togo / Togo Plus
• Drive system: Single motor drive
• Motor type: BLDC hub motor
• Nominal power:
  • Togo: 420W
  • Togo Plus: 760W
• Maximum speed: 25 km/h
• Maximum slope: approx. 26.8% (15°)

Battery & Range

Battery options:

• 36V 7.8Ah
• 36V 13.5Ah
• 36V 15Ah (Samsung)
• 48V 13.5Ah
• 48V 15Ah (Samsung)

Estimated range:

• 20 km
• 32 km
• 40 km
• 42 km
• 50 km

Range varies depending on battery configuration and riding conditions. 

Battery protection includes:

• Overheating
• Short circuit
• Over-current
• Over-discharge
• Over-charge

Charging temperature range: 0°C to 40°C
Battery protection activates above 55°C 

Dimensions & Build

• Unfolded: 1200 × 615 × 1130 mm
• Folded: 1160 × 615 × 400 mm
• Wheelbase: approx. 940 mm
• Ground clearance: approx. 90 mm
• Weight: approx. 22.8–24.4 kg depending on model and battery

Tyres & Suspension

• Tyres:
  • Front: 9-inch tubeless tyre (self-sealing optional)
  • Rear: 9-inch tube tyre
• Tyre pressure: 50 PSI
• Material: rubber
• Suspension:
  • Front and rear spring suspension

Braking & Charging

• Brake type: dual drum brake
• Electronic braking: ABS & EBS
• Charger input: 100–120V / 200–240V
• Charger output:
  • 36V models: 41.5V 1.5A
  • 48V models: 54V 1.5A

Operating Conditions

• Traversable terrain:
  • Asphalt or flat pavement
  • Obstacles under 5 cm
  • Gaps under 5 cm
• Operating temperature: -5°C to 45°C
• Storage temperature: -20°C to 50°C
• IP rating: IP55 (entire vehicle)

Additional Notes

• Speed, range, and performance may vary depending on rider weight, terrain, temperature, and riding behaviour
• The Dualtron app supports connectivity, speed mode selection, and SAFE mode configuration
• Users are responsible for understanding and complying with local laws and regulations regarding scooter use 

Dualtron TOGO Disassembly and Assembly Video