Estimated delivery timesUpdated 10 days ago
Estimated Delivery Times
We dispatch parts, scooters and e-bikes from our warehouse in Clayton, Melbourne, VIC.
Delivery times vary depending on the delivery location, courier network, item size, and whether the order is going to a metro or regional area. Scooters and e-bikes are bulky freight items, so they may take longer than standard parcels.
The timeframes below are estimates only and apply from the time your order has been dispatched, not from the time the order is placed.
Major Metro Delivery Estimates
| Delivery Area | Estimated Delivery Time |
|---|---|
| Melbourne Metro, VIC | 1–3 business days |
| Geelong, VIC | 1–3 business days |
| Sydney Metro, NSW | 2–5 business days |
| Canberra, ACT | 2–5 business days |
| Adelaide Metro, SA | 2–5 business days |
| Brisbane Metro, QLD | 3–6 business days |
| Gold Coast, QLD | 3–6 business days |
| Hobart Metro, TAS | 5–8 business days |
| Perth Metro, WA | 6–10 business days |
| Darwin Metro, NT | 7–12 business days |
Regional Delivery Estimates
| Region | Estimated Delivery Time |
|---|---|
| Regional Victoria | 2–5 business days |
| Regional New South Wales | 4–8 business days |
| Regional ACT | 3–6 business days |
| Regional South Australia | 4–8 business days |
| Regional Queensland | 5–10 business days |
| Regional Tasmania | 6–10 business days |
| Regional Western Australia | 8–14 business days |
| Regional Northern Territory | 10–16 business days |
Remote Area Delivery Estimates
Some remote or difficult-to-access locations may take longer than the estimates above.
| Area Type | Estimated Delivery Time |
|---|---|
| Remote QLD, WA, SA, NT or TAS | 10–20 business days |
| Islands or limited-access locations | May require additional time |
| Locations requiring third-party handover | May require additional time |
Important Delivery Notes
Delivery timeframes are estimates only and are not guaranteed.
Once your order has been dispatched, you will receive tracking details so you can follow the delivery progress directly with the courier.
Large items such as e-bikes and scooters may require special handling and may not move through the courier network as quickly as small parcels.
Delays can occur due to peak periods, courier capacity, weather events, public holidays, regional handovers, or access limitations.
Couriers may not be able to deliver to PO Boxes, parcel lockers, or some remote addresses for bulky freight orders.
For the most accurate delivery estimate, please refer to the tracking information provided once your order has been dispatched.