Monday 09:00 AM - 05:30 PM AEST
Tuesday 09:00 AM - 05:30 PM AEST
Wednesday 09:00 AM - 05:30 PM AEST
Thursday 09:00 AM - 05:30 PM AEST
Friday 09:00 AM - 05:00 PM AEST

Electric kicks

<p>The following video contains instructions on how to maintain the seat post lever on your Mate e-bike:&#xA0;<a data-fr-linked="true" href="https://vimeo.com/517760095?fl=pl&amp;fe=sh" id="isPasted">https://vimeo.com/517760095?fl=pl&amp;fe=sh</a></p>

The following video contains instructions on how to maintain the seat post lever on your Mate e-bike: https://vimeo.com/517760095?fl=pl&fe=sh

Mate seat post lever maintenance

Maintenance

Mate

Can I change, modify, or cancel an order after it has been dispatched?

What happens if I need to change or cancel an order after it has been dispatched?

Do I need to show my ID when my order is delivered?

I received a notification that my order has been cancelled. What can I do?

Click and collect policy

Ordering

Am I entitled to compensation if my order is delayed?

Estimated delivery times

Shipping & Returns

Is it legal to use a scooter in my area?

Is it possible to take my scooter or e-bike on an airplane?

Can you help with the initial setup of my e-ride?

Can an underage child use an electric ride?

Details about the Range and Battery Capacity of Your Electric Rides

Will the charger be compatible with my country's electrical system and come with the appropriate plug?

What is the weight limit for your e-rides, and what are the consequences if I exceed it?

General e-ride questions

Apollo City & Air setup guide

Apollo phantom setup guide

Apollo Ghost setup guide

Apollo Pro setup guide

Apoollo City Drum Brake Adjustment

Apollo

Aventon Soltera 2 - Full Setup, Charging, Controls & Safety Guide

Aventon Pace 500.3 - Full Setup, Charging, Controls & Safety Guide

Aventon Abound assembly instructions

Aventon Sinch.2 - Full Setup, Charging, Controls & Safety Guide

Aventon Level.2 - Full Setup, Charging, Controls & Safety Guide

Aventon Abound SR – Full Setup, Charging, Operation & Error Codes Guide

Aventon Abound LR – Full Setup, Charging, Operation & Error Codes Guide

Aventon Aventure M – Full Setup, Charging, Controls & Safety Guide

Aventon Aventure 3 – Full Setup, Charging, Controls, App, Error Codes & Safety Guide

Aventon Ramblas – Full Setup, Charging, Controls, Error Codes & Safety Guide

Aventon Pace 4 – Full Setup, Charging, Controls, Error Codes & Safety Guide

Aventon

Segway Ninebot G2 Max setup guide

Segway app operation

Segway P100s Initial setup

Segway P100s Disassembly

Segway P100s Syncing Segway App with New NFC Card

Segway GT 2 Unboxing Video and Scooter Activation

Segway GT 2 Engine Speaker Pairing Tutorial

Segway GT2 Assembly & Disassembly

Segway C2 Pro initial setup

Segway C2 Pro Assembly & Disassembly

Segway C2 Pro Handle Grip Replacement

Segway F2 Series Seat Installation

Segway F2 Series Scooter Assembly & Disassembly

Segway E2 Plus assembly & disassembly

Segway App Operation

Segway Ninebot E3 / E3 Pro – Full Setup, Charging, App Features, Operation & Safety Guide

Segway Ninebot C2 Pro – Setup, Charging, Controls & Specifications Guide

Segway Ninebot F3 / F3 Pro – Full Setup, Charging, App Features, Operation & Safety Guide

Segway Ninebot KickScooter Max G2 – Setup, Charging, Operation & Error Codes Guide

Segway Ninebot MAX G3 – Setup, Charging, Operation, Maintenance & Features Guide

Segway ZT3 Pro – Setup, Charging, Operation, Maintenance & Features Guide

Segway SuperScooter GT3 – Setup, Charging, Operation, Maintenance & Features Guide

Segway

InMotion RS Jet – Full Setup, Charging, Operation & Error Codes Guide

InMotion Climber – Full Setup, Charging, Operation & Error Codes Guide

InMotion Air / Air Pro – Full Setup, Charging, Operation & Error Codes Guide

InMotion C10 (C Series) – Full Setup, Charging, Operation & Error Codes Guide

InMotion S1 – Full Setup, Charging, Operation & Error Codes Guide

InMotion RS / RS Lite – Full Setup, Charging, Operation & Error Codes Guide

Inmotion

Mate Setup Instructions

How to adjust the saddle on Mate Bikes

How to mount Mate mudguards

How to mount reflectors & lights on Mate bikes

How the display works on Mate bikes

How to mount the rear rack on your Mate Bike

Kaabo Mantis Urban – Full Setup, Charging, Controls & Safety Guide

Kaabo 10 (2026) – Full Setup, Charging, Controls & Safety Guide

Kaabo Mantis King / King GT / King Plus – Full Setup, Charging, Controls & Safety Guide

Kaabo Wolf Warrior X / X Pro / X GT – Full Setup, Charging, Controls & Safety Guide

Kaabo Wolf King GTR & GTR MAX – Full Setup, Charging, Controls & Safety Guide

Kaabo

Dualtron Sonic Nano – Full Setup, Charging, App Features, Operation & Safety Guide

Dualtron Dolphin – Full Setup, Charging, App Features, Operation & Safety Guide

Dualtron Togo/Togo Plus – Full Setup, Charging, App Features, Operation & Safety Guide

Dualtron Forever – Full Setup, Charging, App Features, Operation & Safety Guide

Dualtron

Pure Air 5 / Air 5 Pro – Setup, Charging, Operation & Error Codes Guide

Pure Air5 Pro+ / Ultra Suspension – Setup, Charging, Operation, Maintenance & Error Codes

Pure Advance / Pure Advance+/Mclaren – Setup, Charging, Operation, Maintenance & Error Codes

Pure Advance Flex – Setup, Charging, Operation, Maintenance & Error Codes

Pure Escape / Pure Escape Pro / Pure Escape Pro+ – Setup, Charging, Operation, Maintenance & Error Codes

Pure

Kimi Kids Icon 3 Wheel E-Scooter – Setup, Charging, Operation, Maintenance & Safety Guide

Kimi

NIU KQi1 Pro – Setup, Charging, Operation, Maintenance & Fault Guide

NIU KQi2 – Setup, Charging, Operation, Maintenance & Safety Guide

NIU KQi3 Sport / KQi3 Pro – Setup, Charging, Operation, Maintenance & Fault Guide

NIU KQi3 Max – Setup, Charging, Operation, Maintenance & Fault Guide

Instructions

Apollo Pro front suspension lubrication

Apollo Pro rear suspension lubrication

Apollo Air front suspension lubrication

Apollo Phantom suspension lubrication

Apollo Pro direction nut adjustment

Apollo City Folding hook adjustment

Apollo Pro maintenance guide

Apollo Ghost Hydraulic Brake Adjustment

Apollo Phantom brake adjustment

Apollo Phantom suspension adjustment

Apollo Phantom Front and Rear Suspension Lubrication

Segway Ninebot Max G2 Shock Absorber Adjustment

Segway GT 2 Handle Bar Adjustment

Segway GT 2 Brake Oil Bleeding Tutorial

Segway GT 2 Brake Pads Replacement

Segway GT2 Folding Standpipe Adjustment

Segway GT2 Throttle Calibration

Segway GT2 Brake Adjustment

Segway F2 Series Folding Stem Locker Adjustment

Segway F2 Series Hook Adjustment

Pure Flat Tyre Fix

Pure Pumping Air with Valve Extender

Apollo Pro rear swing arm replacement

Apollo Pro controller replacement

Apollo pro turn signal replacement

Apollo Pro front motor replacement

Apollo Pro rear motor replacement

Apollo pro side LED replacement

Apollo Pro fender replacement

Apollo Pro display replacement

Apollo Pro folding mechanism replacement

Apollo Pro Iot module replacement

Apollo Pro battery replacement

Apollo Pro brake lever replacement

Apollo Pro handlebar replacement

Apollo City rear suspension replacement

Apollo City deck plate replacement

Apollo City kickstand replacement

Apollo City charging port replacement

Apollo City rear fender replacement

Apollo City front suspension replacement

Apollo City Stem Replacement

Apollo City Battery Replacement

Apollo City Drum Brake Replacement

Apollo City Controller Replacement

Apollo City Display Replacement

Apollo City Brake Lever Replacement

Apollo City front fender replacement

Apollo City Handlebar Assembly

Apollo City grip tape replacement

Apollo City light cover replacement

Apollo City front motor replacement

City

Apollo Air battery replacement

Apollo Air kickstand replacement

Apollo Air Throttle replacement

Apollo Air Battery Replacement

Apollo Air Brake Lever replacement

Apollo Air Charging Port Replacement

Apollo Air Display replacement

Apollo Air drum brake replacement

Apollo Air Front Fender replacement

Apollo Air front wheel replacement

Apollo Air handlebar replacement

Apollo Air Kickstand replacement

Apollo Air Motor replacement

Apollo Air rear fender replacement

Apollo Air stem replacement

Apollo Air Controller replacement

Apollo Air Front fork Replacement

Apollo Air communication cable replacement

Apollo Air Tire replacement

Apollo Air tire valve replacement

Apollo Ghost Fender Replacement

Apollo Ghost Throttle Replacement

Apollo Ghost Deck LED Replacement

Apollo Ghost Brake Replacement

Apollo Ghost Kickstand Replacement

Apollo Ghost Inner Tube and Tire Replacement

Apollo Ghost Brake Adjustment

Apollo Ghost Rear Motor Replacement

Apollo Ghost Loose Stem Fix

Apollo Ghost charging port replacement

Apollo Ghost Brake Disc/Rotor Disc replacement

Apollo Ghost V3 upgrade installation

Ghost

Apollo Phantom Deck LED Full Replacement

Apollo Phantom Kickstand Replacement

Apollo Phantom Hydraulic Brake Adjustment

Apollo Phantom Deck Cover Replacement

Apollo Phantom Brake Replacement

Apollo Phantom Throttle Replacement

Apollo Phantom Screen Replacement

Apollo Phantom Fender Replacement

Apollo Phantom Inner tube and tire replacement

Apollo Phantom charging port Replacement

Apollo Phantom suspension spring replacement

Apollo Phantom loose stem/ stem tightening

Phantom

Troubleshooting & repairs

Mate seat post lever maintenanceUpdated 10 days ago