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NIU KQi3 Max – Setup, Charging, Operation, Maintenance & Fault GuideUpdated a month ago

MANUAL

WHAT’S IN THE BOX

  • NIU KQi3 Max scooter
  • Düsenverlängerung / Extension nozzle
  • Netzteil / Power adapter
  • Schraube M5 × 5 (one spare)
  • 3 mm Allen key / socket head wrench

PRODUCT OVERVIEW

The manual labels these parts:

  • Accelerator
  • Headlight
  • Front reflector
  • Instrument
  • Bell
  • Brake lever
  • Side reflector
  • Wheel hub motor
  • Charging port
  • Folding wrench
  • Folding buckle
  • Disc brake calipers
  • Battery compartment
  • Kickstand

DASHBOARD INFO

The dashboard shows:

  • Bluetooth status
  • Abnormal temperature warning
  • Light status
  • Fault warning
  • Real-time vehicle speed / fault code display
  • Battery indicator
  • Pedestrian mode status
  • Riding mode
  • Operation keys

Dashboard controls

  • Long press the power button to turn the device on or off
  • Short press once for gear switch
  • Short press twice for light switch
  • Short press three times for speed unit switch
  • Short press five times to enter pedestrian mode

Pedestrian mode

  • Entered by short pressing the button 5 times
  • Speed is limited to 6 km/h
  • Short press again to exit this mode

Riding mode display

  • E-SAVE lights up: Eco mode
  • E-SAVE goes out: Sport mode
  • E-SAVE flashes: Custom mode (in app)

SETTING UP THE SCOOTER

Body assembly

  1. Lock the folding mechanism and open the kickstand.
  2. Connect the handlebar to the main line connector of the vertical tube and install the handlebar to the vertical tube.
  3. Charge the scooter and it will turn on automatically.
  4. Install the four screws.

Handlebar screw tightening torque:

  • 4–5 N·m

Folding

  • Confirm that the kick scooter is powered off.
  • Hold the vertical tube.
  • Open the folding wrench.
  • Align it to the position of the mudguard hook.
  • Hook the hook under the dashboard to the rear end of the body.
  • Press the buckle button on the mudguard when opening.
  • After the hook under the dashboard is separated from the folding buckle, straighten the vertical tube to lock the folded plate.
  • Turn the folding wrench back.

Handling

  • Fold the scooter and hold the standpipe with one hand or both hands before transport.

CHARGING

Charger connection

  • Open the charging port first
  • Plug the charging plug into the body charging port
  • Then connect the power supply
  • After charging is complete, fasten the charging port cover to prevent water intake

Charging cautions

  • Do not charge when the charging port, charger, or power socket is wet
  • Turn off the power before charging
  • Only use the original charger provided by NIU
  • Do not use any other charger type
  • Do not charge or continue using the battery if it is damaged or flooded
  • Fasten the rubber plug of the charging port before or after charging
  • Do not charge outdoors
  • Do not ride while charging

PARKING

  • Turn on the parking device after use and park the vehicle
  • Turn on the parking device before use

FAST LOCKING

How to lock

  1. Connect the electric scooter to the NIU app via Bluetooth and activate the fast locking function in the app.
  2. Long press the On/Off button for 5 seconds to lock the scooter.
  3. The lock icon is displayed on the meter.
  4. The manual also shows an alarm when locking and flash two times per second while locking.

How to unlock

  1. Long press the On/Off button for 2 seconds to start the scooter.
  2. Click the Unlock button in the app interface to unlock the scooter connected to the app.

DOWNLOADING THE APP / ACTIVATION

  • Scan the QR code and install the NIU E-Scooter App
  • Bind and activate the scooter according to the prompts
  • After installing the app, log in and register
  • Long press the button to power the scooter on and the Bluetooth icon starts flashing
  • In the app, tap Me > Device Binding > Bind with Bluetooth
  • The scooter beeps when Bluetooth connects successfully
  • The Bluetooth icon stops flashing and stays on after successful connection
  • Activate the scooter according to the prompts in the app and learn how to drive safely

App requirements

  • Bluetooth 4.2 or above
  • iOS 10.0 or above
  • Android 5.0 or above
  • Bluetooth operating frequency: 2400–2483.5 MHz
  • Max radio power: 2 dBm

Owner / pairing notes

  • The account paired with Bluetooth for the first time is the vehicle owner
  • If the vehicle owner changes the mobile connection, the Bluetooth pairing must be reset
  • If the account connection changes, the original vehicle owner’s account must be unbound

BEFORE RIDING

Before riding:

  • Ensure the steering system and folding system are working properly and components are tightly secured
  • Check whether the wheel axle is fastened to the body to ensure the wheel rotates normally and the brake system works normally
  • Check tyre pressure before riding
  • Inflate the tyres every three months and keep tyre pressure between 45–50 psi
  • Check the wear of the tyres and brake pads
  • If wear is serious and replacement is needed, contact the dealer in time

First-use riding note

  • The new scooter will be locked in E-SAVE mode when first used
  • After you finish a 200 m ride, the scooter beeps
  • At that point, you can switch modes and ride at maximum speed

RIDING THE SCOOTER

  1. Turn on the power and check the power indicator.
  2. Stand on the pedal with one foot and push back with the other foot.
  3. When the scooter is sliding, place the other foot on the pedal, keep both feet stable, and gently press the throttle.
  4. The throttle starts working above 4 km/h.
  5. Release the throttle and use energy recovery to decelerate.
  6. Emergency braking requires a powerful grip on both brake levers.
  7. Lean the body slightly in the direction of turning and slowly turn the handlebar.

Additional riding notes

  • There is a risk of fall injuries during practice
  • Wear a helmet and protectors while learning and riding
  • Deceleration through energy recovery can be adjusted within the app

WARNINGS

The manual includes these riding warnings:

  • Do not drive on public roads, motorways, or highways
  • Do not drive if water level exceeds 2 cm
  • Avoid riding in the rain
  • Braking distance is extended in wet weather
  • It is forbidden for multiple people to ride one scooter or to ride with children in arms
  • Do not ride with one foot on the pedal or on the ground
  • Always wear shoes
  • Do not step on the back of the mudguard
  • Always keep your hands on the handlebar when driving
  • Slow down when encountering deceleration zones, potholes, or unusual road surfaces
  • Do not accelerate downhill
  • Avoid obstacles
  • Turn on the headlight when driving in the dark
  • Do not ride up or down stairs or jump obstacles
  • Do not hang heavy objects such as backpacks on the handlebar
  • Do not drive indoors
  • Do not twist the throttle when walking with the kick scooter
  • Do not turn the handlebar substantially at high speed
  • Do not touch the disc brake shortly after use to avoid burns

Additional warning notes

  • Mechanical parts are subject to stress and wear
  • Cracks, scratches, and discoloration in high-stress areas may indicate a part has exceeded service life and should be replaced
  • In city traffic, avoid jumping obstacles such as curbs and steps
  • Adapt trajectory and speed before crossing obstacles
  • It is recommended to get off the scooter when obstacles become dangerous due to shape, height, or slippage
  • Keep plastic covering away from children to avoid suffocation
  • Ask your seller to refer you to an appropriate training organization
  • Avoid high traffic or overcrowded areas
  • Notify pedestrians or cyclists of your presence
  • Walk while crossing protected passages
  • Do not divert the use of the vehicle
  • This vehicle is not intended for acrobatic use
  • Eliminate any sharp edges caused by use
  • Do not modify or transform the vehicle, including the steering tube, sleeve, stem, folding mechanism, and rear brake
  • Self-tightening nuts and other self-tightening fastenings may lose efficiency and may need retightening
  • Do not make modifications not described in the instructions

TROUBLESHOOTING / FAULT GUIDE

The manual includes a full Troubleshooting of the whole vehicle table.

  • 31 displayed – Battery MOS tube damaged
    Action: Please contact the dealer
  • 32 displayed – Battery moistened by water
    Action: Please contact the dealer
  • 37 displayed – Battery short-circuit protection warning
    Action: Please contact the dealer
  • 33 displayed – Battery open-circuit or imbalance warning
    Action: Please contact the dealer
  • 34 displayed – Battery low-temperature warning
    Action: Place the vehicle at room temperature and reuse it after temperature is recovered
  • 35 displayed – Battery over-temperature warning
    Action: Make the vehicle still and use it after the internal temperature becomes normal
  • 38 displayed – Battery charging overcurrent protection warning
    Action: Please disconnect the charger
  • 39 displayed – Battery discharging overcurrent protection warning
    Action: Please contact the dealer
  • 40 displayed – Battery over-charging warning
    Action: You can ride normally, and it can recover after electricity reduces
  • 41 displayed – Battery over-discharging warning
    Action: Please charge the vehicle
  • 42 displayed – Battery communication fault and verification failure
    Action: Limit speed to 6 km/h, please contact the dealer
  • 01 displayed – Power tube fault of the controller
    Action: Please contact the dealer
  • 02 displayed – Brake fault
    Action: Please check the state of the brake handle or contact the dealer
  • 03 displayed – Accelerator fault
    Action: Please check the state of the accelerator switch or contact the dealer
  • 04 displayed – Controller overcurrent
    Action: Please contact the dealer
  • 05 displayed – Controller over-temperature
    Action: Make the vehicle still and use it after the internal temperature becomes normal
  • 06 displayed – Fault of driving power of the controller
    Action: Please contact the dealer
  • 08 displayed – Undervoltage / overvoltage of the controller
    Action: Please charge the vehicle or contact the dealer
  • 07 displayed – Controller communication fault and verification failure
    Action: Please contact the dealer
  • 10 displayed – Motor locked-rotor
    Action: Please contact the dealer
  • 11 displayed – Motor phase loss
    Action: Please contact the dealer
  • 12 displayed – Motor HALL fault
    Action: Please contact the dealer
  • 13 displayed – Motor over-temperature
    Action: Make the vehicle still and use it after the internal temperature becomes normal

MAINTENANCE AND CARE

Vehicle cleaning

  • Wipe the main frame with a soft wet cloth
  • If buildup is hard to remove, apply toothpaste and rub with a toothbrush, then wipe clean with a soft wet cloth
  • Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile solvents
  • Do not spray with pressure water guns or water pipes
  • Before cleaning, make sure the scooter is shut down, not charging, and the charging port is tightly buckled closed, otherwise water may damage electrical parts

Vehicle storage

  • Do not use accessories or additional items not approved by the manufacturer
  • Store the vehicle in a flat, stable, well-ventilated, and dry place
  • Prolonged exposure to UV rays, rain, and the elements may damage enclosure materials, so store indoors when not in use
  • For long-term storage, keep battery power between 30% and 70%
  • Recharge the battery every two months
  • After long-term storage, fully charge the battery before use and check tyre pressure
  • Do not charge when the charging port or charging cable is wet
  • If abnormal sounds occur during riding or pushing, stop riding and check the source before continuing
  • Do not use other models or brands of battery packs
  • Use the original charger only
  • Do not touch battery contacts and do not open or expose the shell
  • Do not store the vehicle near a heat source
  • If the battery is damaged or water enters the battery compartment, do not charge or continue using it
  • It is strictly forbidden to immerse the battery or vehicle body in water or ride in the rain
  • Do not take the battery out
  • Contact your dealer if needed

DISC BRAKE ADJUSTMENT

If braking force is too strong

  • Use a wrench to loosen the brake arm nut counterclockwise
  • Return the brake cable to shorten the exposed tail length
  • Lock the nut clockwise to confirm brake force and complete adjustment

If braking force is insufficient

  • Use a wrench to turn the fine adjustment screw counterclockwise
  • Confirm braking force through brake action
  • Tighten the limit nut clockwise after completion

CHANGING BRAKE PADS

  • Completely loosen the brake cable and remove the brake calipers from the vehicle body with a 4 mm hexagon wrench
  • Tilt the tail end of the brake pad return spring and remove it
  • Remove old brake discs one by one and clean the brake piston with a clean cloth
  • Put the new brake discs in one by one and push the two brake discs apart with tools
  • Push the return spring through the gap of the brake discs
  • Install the calipers to the vehicle body, thread the brake cable, and lock it in place

HANDLEBAR SHAKING DEBUGGING

  • Check whether the vertical tube screws are loose
  • If loose, fasten the standpipe screws first
  • Then fasten the two screws of the folding mechanism with a 6 mm hexagon wrench

USE OF THE EXTENSION NOZZLE

  • If the front and rear tyres are underinflated, use the extension nozzle to connect for inflation
  • Remove the tyre inflatable nozzle caps first
  • Tighten the extended inflatable nozzle and tyre inflatable nozzle
  • Connect the pump and inflate after they are tightened


NIU KQi3 MAX Unboxing and setup video


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