Pure Advance Flex – Setup, Charging, Operation, Maintenance & Error CodesUpdated a month ago

Pure Advance Flex manual

WHAT’S IN THE BOX

1x Pure Advance Flex
1x Charger
1x User manual

SETTING UP YOUR NEW E-SCOOTER

Remove the protective packaging, but do not lift the scooter out of the cardboard frame yet.
Raise the stem until it clips upright into the frame.
Lift the latch mechanism until it clips securely into the stem.
Carefully remove the scooter from the box and bring down the central kickstand to stabilise it.
Pull the quick release lever at the top of the stem away from the stem.
Raise the steerer until it is fully extended.
Push the quick release lever back into the stem to lock it in place.
Release the clip and rotate it away from the handlebar on both sides.
Take the right handlebar, pinch and slide the two toggles at the same time to unfold it.
Raise the handlebar into the riding position.
Repeat the same steps for the left handlebar.
Push the clip back over the handlebar until it clicks into place.
Check both handlebars are securely in place.
Hold the handlebars and twist them to the left to unclip the front wheel from the back wheel.
With the back wheel secure on the ground, hold the handlebars and rotate the front half of the scooter so the front and rear frame sections join together.
Pull the central latch back to prepare it for locking.
Push the latch forward until it clips securely to the scooter frame.
Charge the battery until the charger light changes from red to green. Recommended charging time is 6–10 hours.
Check the tyres are inflated to 36 PSI. The correct pressure range is shown on the side of the tyre.
Lower the footpads into the riding position.
Raise the central kickstand before riding.

Important setup notes

Do not ride the scooter if the latch is loose.
Do not ride the scooter if the quick release lever is loose.
Fully compress the toggle before sliding it.
If any slider or clip is damaged or missing, do not ride the scooter.
Do not ride the scooter if the handlebar is loose.
Do not ride the scooter if there is any movement in the hinge or the latch is loose.

RIDING INSTRUCTIONS

Press and hold the central multifunction button for 2 seconds to turn the scooter on.
Lift the kickstand.
Place one foot on the footpad and push against the floor with the other foot.
Once moving, press the throttle steadily with your thumb to accelerate.
The throttle engages only once the scooter reaches 3 km/h.
Steer by turning the handlebars left and right.
Pull the brake lever to slow down. This activates both the electrical rear brake and the front drum brake.
To stop, slow to almost a standstill, then place one foot on the ground and lean slightly onto it as you come to a complete stop.

Quick tips

Use your right thumb to operate the throttle.
Use your left hand for the brake and indicators.
Double press the multifunction button to select the riding mode.
Push off first, then press the throttle to activate the motor.

PURE APP

The Pure app connects to Bluetooth-enabled Pure e-scooters on iOS and Android and can be used as a smartphone dashboard showing speed, battery level, and other metrics.

Features available through the app:

Lock the scooter to prevent unauthorised use
Change speed units between km/h and mph
Turn on cruise control

The default PIN is 888888 and should be changed to something unique and memorable.

ESSENTIAL CARE TIPS

Tubeless tyres naturally lose air pressure over time.
Inflate tyres to 36 PSI / 2.5 bar before each ride for fewer punctures and better scooter performance.
Fully charge the new scooter until the charger light turns green before first use.
Ride until the battery is nearly empty.
Then fully recharge the battery back to 100%.
This calibration process only needs to be done once.
Wear a helmet, use lights and indicators, and respect local laws.
Double press the power button to cycle through the 3 speed modes.

DISPLAY AND CONTROLS

Multifunction button

Press and hold for 2 seconds: turn scooter on or off
Short press: turn headlights on or off
Double press: change drive mode
The scooter turns off automatically after 5 minutes of inactivity

Display icons

The display includes:

Right indicator
Left indicator
Cruise control
Unit of speed
Battery
Headlight
Bluetooth
Speed
Mode

Speed

Speed is shown by the large digits in the centre of the display.
The throttle does not engage below 3 km/h.

Drive modes

The scooter has 3 drive modes:

Pedestrian – 6 km/h
Normal – 20 km/h
High – 25 km/h

Mode details:

Pedestrian mode: display off, headlight flashes
Normal mode: white display, best range and everyday riding
High mode: red display, best hill climbing and acceleration

The first time the scooter is used, it is set to Normal mode. The selected mode is saved when the scooter is turned off.

Indicators

Press the left or right indicator button to activate.
Green arrows flash in sync with the indicators on the display.
Press the button again to cancel.
Indicators automatically self-cancel after 30 seconds.

Battery status

Battery level is shown in five bars under the speed display:

100–81%
80–61%
60–41%
40–21%
20–11% red
10–0% flashing

Cruise control

Cruise control is off by default.
It can only be enabled through the mobile app.
When enabled, the icon flashes white.
Hold the throttle at a constant speed for 5 seconds to activate cruise control.
When active, the icon stays solid white and two beeps sound.
Press the brake or throttle to deactivate it. A single beep sounds.

BATTERY AND CHARGER

Before charging

Do not continue using the charger if the charger or cables are damaged.
Only use the original charger supplied with the scooter or a genuine Pure Electric replacement.
Charger model: FY-42020000
Allow the scooter to cool down before charging.

Charging instructions

Fully charge the battery before riding for the first time.
Maximum charging voltage is 42V DC, 3A.
During charging, all normal scooter functions are disabled.
Pressing the multifunction button while charging shows a charging battery indicator.
When the charger light changes from red to green, charging is complete.
Unplug the charger when charging is finished.

Where to charge

Charge only between 5°C and 40°C.
Charge in a dry, clean environment out of direct sunlight.
Charge in a safe, well-ventilated area away from flammable materials, children, and pets.
Do not leave the scooter unattended while charging.
Never charge while asleep.
Never store or charge the scooter in fire escape routes.
The scooter is not intended for use at elevations higher than 2000m above sea level.

Battery care

If the scooter will not be used for a long period, fully charge it at least once every month.
Longer charging times or poor performance may indicate battery issues.

Emergency battery warning signs

Stop using the scooter immediately if it shows any of the following:

Smoke
Excessive heat
Burning smell
Hissing or crackling sounds
Leaking or bulging

If safe:

Disconnect the charger
Remove the scooter from the home
Evacuate
Contact emergency services

WATER RESISTANCE

Rated IP65
Suitable for use in rain and through puddles
Partial or total submersion must be avoided
Submersion voids the warranty

IP65 protection includes:

Full protection against dust and particulates
Protection against low-pressure water jets from any angle

PRE-RIDE CHECKS

Handlebar toggle check

Before every ride:

Do not squeeze the handlebar toggles during this check.
With the handlebars in their unfolded position, use a flat-ended pen or pencil to firmly push the toggle away from the middle of the handlebars.
The toggles are faulty if they can be pushed to the end of the narrow slot.
Repeat this step three times.
Repeat the check on all four toggles.
If any of the four toggles fail, contact customer services.

General pre-ride checks

Check that all screws and bolts are tight, especially those of the handlebar, hinge, brakes, and front and rear wheel.
Check tyre pressures are within the 36–50 PSI range.
Regenerative braking on the rear wheel may be reduced when the battery is fully charged, especially at the start of a downhill ride, to protect the battery.
Ensure the front drum brake is properly adjusted before setting off.

MAINTENANCE

Thoroughly clean the scooter with a damp cloth after each use.
If there is looseness in the latch, stem, or footpad hinge mechanisms, contact local support immediately.
Always check tyre pressures before riding.
Lower tyre pressures within the recommended range provide a more comfortable ride.
Higher tyre pressures within the recommended range provide the most efficient performance.

STORAGE

Store the scooter in a dry place away from direct sunlight.
Recharge the battery every month if left unused.
Never store above 50°C or below -20°C.
Cold temperatures reduce battery capacity and impact range.

CLEANING

Clean with a slightly damp sponge or cloth.
Dry afterwards with a towel.
Do not use excessive water.
Do not use harsh substances such as degreasers.
Never use a pressure washer.

REPAIRS

For warranty-covered repairs, contact local support.
Local e-scooter repair shops may be able to assist with small non-warranty repairs.
Opening, disassembling, or modifying the scooter with non-official parts or by a non-qualified person invalidates the warranty.
Batteries are not replaceable by the user and must only be replaced by Pure Electric.

SAFETY INSTRUCTIONS

Suitable for riders aged 16 years and above
Can also be used by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they are properly supervised or instructed and understand the hazards
Children must not play with the scooter
Cleaning and maintenance must not be carried out by children without supervision
Only use the power supply unit provided
The owner is responsible for ensuring all users read the manual before use
If sold, a copy of the manual must be included
If the scooter is missing parts or appears damaged, contact Pure Electric within 30 days of purchase

IF YOUR SCOOTER DOESN’T TURN ON

The scooter may sometimes enter a deep sleep mode.

To awaken it:

Plug the charger into the scooter
The charger light should change from green to red
Fully charge the scooter
When the charger light changes from red to green, the charge cycle is complete

ERROR CODES

E1 – Rear Electronic Brake Failure
Do not ride. Contact the place of purchase for advice.
E2 – Throttle
Do not ride. Contact the place of purchase for advice.
F2 – Throttle
The throttle was not in the “0” position when the scooter was switched on. Check that the throttle is at “0”. F2 should clear. If the throttle is sticking and not naturally returning to “0”, or the fault persists, do not ride the scooter and contact the place of purchase for advice.
E3 – System Communication
Do not ride. Contact the place of purchase for advice.
E4 – Over-current
Contact the place of purchase for advice.
E5 – Under-voltage
Contact the place of purchase for advice.
E6 – Over-voltage
If only present infrequently or immediately after charging and then disappears, this is expected. If more consistent, the unit requires inspection. Contact the place of purchase for advice.
E7 – Motor Speed
Contact the place of purchase for advice.
E9 – System Over Temperature
If only present infrequently, particularly after a long or uphill ride, and clears when allowed to cool, this is expected. If more consistent, the unit requires inspection. Contact the place of purchase for advice.
E11 – Motor Over Temperature
If only present infrequently, particularly after a long or uphill ride, and clears when allowed to cool, this is expected. If more consistent, the unit requires inspection. Contact the place of purchase for advice.
E13 – Battery Communication
Contact the place of purchase for advice.

INTENDED USE

Designed for personal use and short-distance travel on tarmac and paved surfaces that provide the necessary grip for tyres
Not suitable for loose surfaces such as gravel or sand
Not suitable for slippery surfaces such as wet stone, cobbles, ice, snow, or metal
Avoid kerbs and sudden changes in level
For one person only
For riders aged 16 years and above
Rider weight, including backpack and carried items, must not exceed 120 kg
Maximum user height is 2 m
Do not carry objects on the handlebars
Do not modify the scooter or use non-approved accessories
Replacing the handlebar grips voids the warranty unless carried out by a Pure Electric mechanic
Not suitable for off-road surfaces

RIDING SAFELY

Practice in a safe, quiet area before riding in areas with collision risks
Check brakes, wheels, and tyres before every ride
Never ride with damaged brakes
Braking distances may be longer in wet weather
Check that the steering system is working properly
Check that the folding mechanism latch is correctly in place and firmly tightened
Wear flat, closed shoes
Keep both feet on the scooter while riding, except when starting or stopping
Wait until the scooter has fully stopped before stepping off
Wear protective equipment such as a helmet and kneepads
Hold the handlebar firmly with both hands
Ride with a relaxed upright stance, with the majority of your weight on the footpads
Avoid leaning heavily on the handlebar while riding
Do not ride under the influence of drugs, alcohol, or medication that may impair judgement
Ride appropriately for lighting, weather, and traffic conditions
Keep both tyres in contact with the ground whenever conditions allow
If the scooter breaks or shows wear, have it serviced
Use caution in wet conditions and dry the scooter after use
Do not use the scooter below 0°C or above 40°C
Keep the scooter away from humidity above 90%
Do not attempt to turn it off while riding
Use extra caution in the dark
Avoid overcrowded areas
Use the bell to notify pedestrians or cyclists of your presence
Dismount in pedestrian zones and walk across protected passages
Not intended for acrobatic use
Regularly check the tightness of bolted elements, especially wheel axles, folding system, steering system, and brake system
Eliminate sharp edges caused by use
Fold the kickstand up before stepping onto the scooter
Never step on the mudguards
The brake may become hot during use and should not be touched after use

Pure Advance Flex assembly/setup

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