Pure Air 5 / Air 5 Pro – Setup, Charging, Operation & Error Codes GuideUpdated a month ago
Full Manual
Pure Air 5 / Air 5 Pro User Manual
What’s Included
- 1x Pure Air 5 (or Air 5 Pro)
- 1x Charger
- 1x User manual
- 1x Allen key (3mm)
- 4x M5 countersunk bolts
Important Information
- Maximum load: 120 kg
- Charge only between 5°C – 40°C
- Maximum charging voltage: 42V DC
- Use only the supplied charger
- Battery replacement must be done by skilled persons
Setup & Assembly
Steps
- Remove all protective packaging
- Unfold the scooter to upright position
- Raise the stem
- Secure the latch until it clicks
- Lift the handlebar onto the stem
- Align holes and insert the 4 bolts
- Tighten bolts using the Allen key
- Fully charge before first use
- Check tyre pressure (36 PSI / 2.5 Bar)
Important
- Do not ride if the latch is loose
- Ensure cables are not trapped during setup
Power & Starting
Turn On
- Press and hold the multifunction button for 2 seconds
Start Riding
- Lift the kickstand
- Place one foot on the deck
- Push off to gain speed
- Press the throttle to accelerate
Note
- Throttle engages after reaching 3 km/h
Riding Instructions
- Steer using the handlebars
- Accelerate using the thumb throttle
- Maintain balance while riding
Display & Controls
The manual includes:
- Display screen
- Multifunction button
- Riding information display
- Indicators and system information
Battery & Charging
Charging Requirements
- Use only the provided charger
- Charging temperature: 5°C – 40°C
- Maximum voltage: 42V DC
Charging Time
- Recommended: 6–10 hours
App
- Use Pure App for setup and usage
- QR code provided for setup instructions:https://pureelec.info/setup
Pre-Ride Checks
The manual includes checks for:
- General condition
- Components
- Safety readiness before riding
Care & Maintenance
Includes:
- Maintenance guidance
- Storage instructions
- Cleaning
- Repairs
- Safety measures
Water Resistance
- The manual includes a dedicated section on water resistance
Troubleshooting
Includes:
- Scooter not turning on
- Error messages
Safety Guidelines
- Read all safety instructions before use
- Not intended for unsupervised children
- Follow all safety notices before riding
Error Codes – Pure Air 5 / Air 5 Pro
CodeFault ReasonCustomer AdviceE1Rear Electronic Brake FailureDo not ride. Contact your local support team.E2ThrottleDo not ride. Contact your local support team.F2ThrottleThis means the throttle was not in the “0” position when the scooter was switched on. Check that the throttle is at “0”; F2 should clear. If the throttle is sticking and not naturally returning to “0”, or the fault persists, do not ride and contact your local support team.E3System CommunicationDo not ride. Contact your local support team.E4Over-currentContact your local support team.E5Under-voltageContact your local support team.E6Over-voltageIf this only appears infrequently or immediately after charging and then disappears, this is expected. If it is more consistent, the unit requires inspection. Contact your local support team.E7Motor SpeedContact your local support team.E9System Over TemperatureIf this only appears infrequently, particularly after a long or uphill ride, and clears when allowed to cool, this is expected. If it is more consistent, the unit requires inspection. Contact your local support team.E11Motor Over TemperatureIf this only appears infrequently, particularly after a long or uphill ride, and clears when allowed to cool, this is expected. If it is more consistent, the unit requires inspection. Contact your local support team.E13Battery CommunicationContact your local support team.