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Segway ZT3 Pro – Setup, Charging, Operation, Maintenance & Features GuideUpdated 10 days ago

MANUAL

WHAT’S IN THE BOX

  • 1x Segway ZT3 Pro
  • 1x Information Card
  • 1x 7/64'' (3 mm) Allen wrench
  • 1x Battery charger
  • 4x screws

Separately sold accessories

  • Phone holder
  • Storage kit
  • Rear-view mirror
  • Seat
  • Front basket kit

SETTING UP YOUR NEW E-SCOOTER

  1. Unfold the stem.
  2. Close the quick-release lever until the folding latch reaches the bottom.
  3. Make sure the quick-release lever is locked firmly when pushed down without lifting the folding latch.
  4. Slide the handlebar and wires into the stem with the headlight facing forward.
  5. Power off the scooter before assembly.
  6. Make sure the brake cable is not wrapped around the stem.
  7. Lift the vehicle out of the box.
  8. Place it on the ground and unfold the kickstand.
  9. Install the four screws in order using the Allen wrench.
  10. Tighten the screws to 5 ± 1 N·m.

Important setup notes

  • Make sure the folding latch reaches the bottom.
  • Make sure the quick-release lever is locked firmly.
  • The brake cable should not wrap around the stem.
  • Before riding, make sure the folding latch is in the locked position.
  • Stop riding immediately if the folding latch cannot be locked.

ACTIVATION

  • A non-activated Segway eKickScooter keeps beeping when turned on.
  • While non-activated, speed is limited to 10 km/h (6.2 mph).
  • Charge the eKickScooter for three seconds to activate the battery.
  • Power on the eKickScooter.
  • Scan the QR code to download the Segway-Ninebot app and register or log in.
  • Tap Search vehicle and pair with the eKickScooter.
  • Follow the instructions and watch the Riding Safety video.
  • Tap to activate the Segway eKickScooter.
  • After activation, the default speed mode is D mode.

SEGWAY-NINEBOT APP

The manual shows these app features:

  • Start Speed
  • Locking Function
  • Traction Control System (TCS)
  • Customize Mode Speed
  • Charging Limit and Scheduled Charging
  • Function Tone
  • Light Effect
  • Energy Recovery
  • Imperial / Metric System

App and firmware versions may vary depending on the vehicle. 

HANDLEBAR FUNCTIONS

Mode Switching / Cruise Control Button

  • Press to switch speed mode.
  • In non-Walk Mode, when speed is ≥ 5 km/h (3.1 mph), press and hold for 2 seconds to enable Cruise Control.
  • Press again, use the throttle, or squeeze the brake lever to disable Cruise Control.

Direction Indicator Button

  • Press to turn on the left or right signal.
  • Press again to turn it off.
  • Press and hold the left or right direction indicator button to turn emergency flashers on or off.

Custom Button

  • Default function: Hill-Hold Assist
  • Quick features can be customised through the Segway-Ninebot App.
  • After setting, press the custom button to use the selected function.

Bell

  • Press the button to use the bell.

Power Button / Headlight

  • Press the Power Button to power on the scooter.
  • Press and hold to power it off.
  • After powering on, press once to turn the headlight on.
  • Press again to turn the headlight off.

Throttle

  • Twist / press the throttle to speed up.

Hill-Hold Assist

  • After enabling this function in the Segway-Ninebot App, press the custom button to quickly activate Hill-Hold Assist when the vehicle is at a complete stop.
  • When Hill-Hold Assist is active, the driving wheel is locked and the vehicle will not move forward when using the throttle.
  • Press the custom button again to exit and unlock the driving wheel.
  • Hill-Hold Assist can also be activated by squeezing and holding the brake lever for 3 seconds.
  • Squeeze again to exit.

DASHBOARD

The dashboard shows:

  • Tire Pressure Reminder
  • Bluetooth
  • Left / Right Direction Indicator
  • Locking Reminder
  • Headlight
  • Boost Function
  • Walk Mode
  • Cruise Control
  • Warning
  • Speedometer
  • Battery Level
  • Traction Control System (TCS)
  • Speed Mode indicator

Dashboard notes

  • Tire Pressure Reminder lights regularly to remind the user to check tyre pressure.
  • Bluetooth lights when the scooter is successfully connected to a mobile device.
  • Locking Reminder lights when the scooter is locked.
  • When entering Walk Mode, the headlight and taillight are always on and cannot be turned off.
  • Boost Function lights when activated.
  • Walk Mode indicates a maximum speed of 5 km/h.
  • Warning lights when the scooter has detected errors.
  • The speedometer shows riding speed, and during charging it shows battery power.
  • Battery level equals 10 bars in total.
  • When the first battery bar is red, battery power is very low and the scooter should be charged immediately.
  • TCS lights when enabled.

SPEED MODES

The manual lists these speed modes:

  • E (ECO Mode) – 15 km/h (9.3 mph)
  • D (Drive Mode) – 20 km/h (12.4 mph)
  • S (Sport Mode) – 25 km/h (15.5 mph)

The manual also shows these tested ranges:

  • ECO Mode – 70 km (43.5 miles)
  • Drive Mode – 56 km (34.8 miles)
  • Sport Mode – 50 km (31.1 miles)

RIDING INSTRUCTIONS

  1. Power on the eKickScooter.
  2. Fold the kickstand up.
  3. Stand on the footboard with one foot and push off with the other foot to start gliding.
  4. Put both feet on the footboard and stand stably.
  5. Press the throttle to speed up once balanced.
  6. Slow down by releasing the throttle and squeezing the brake lever.
  7. When turning left or right, press the corresponding direction indicator button.
  8. Slightly turn the handlebar to turn left or right.
  9. Put down the kickstand when getting off the scooter.

Start speed

  • For safety, the motor does not engage until the scooter reaches 3 km/h (1.9 mph).
  • Start Speed can be adjusted through the Segway-Ninebot App.

CRUISE CONTROL

  • When speed is above 5 km/h (3.1 mph), press and hold the Cruise Control button for 2 seconds to enable Cruise Control.
  • Two beeps sound when Cruise Control is activated.
  • The Cruise Control icon remains on while active.
  • Exit Cruise Control by:
    • pressing the Cruise Control button,
    • using the throttle,
    • squeezing the brake lever.

Important cruise control notes

  • Once engaged, the scooter continues and maintains speed when the throttle is released.
  • Releasing the throttle does not lower speed or stop the scooter while Cruise Control is active.
  • If someone else uses the scooter, they should be informed in advance of the Cruise Control settings.
  • If Cruise Control is enabled, it stays on until disabled through the app.
  • Check in the app before each ride whether it is enabled or disabled.

ENERGY RECOVERY

Energy Recovery levels in the app:

  • Off
  • Strong
  • Weak

How it works

  • By default, Energy Recovery is set to Off.
  • When enabled, releasing the throttle while riding automatically activates Energy Recovery.
  • The motor then produces reverse electromotive force, slowing the scooter.
  • Strong mode creates more noticeable deceleration.

Important notes

  • Energy Recovery assists braking but does not replace the braking system.
  • Use the brake lever when you need to stop or slow down safely.
  • Use extra caution on downhill paths or under special riding conditions.
  • Releasing the throttle on a decline may still result in acceleration due to gravity and inertia, while Energy Recovery also applies decelerative force.
  • Energy Recovery does not engage while Cruise Control is active.
  • Once Cruise Control is disengaged, releasing the throttle starts Energy Recovery if it is enabled in the app.
  • Once enabled, Energy Recovery remains on until manually turned off in the app.
  • The dashboard does not display Energy Recovery status.
  • Borrowers should be informed about the current Energy Recovery setting.
  • If there are questions about this function, contact Technical Support.

LOCKING FUNCTIONS

CodeLock

CodeLock can be enabled or disabled through the Segway-Ninebot App from:

  • Homepage
  • More Functions
  • Locking Function

The manual shows two options:

  • Digital CodeLock
  • Pattern CodeLock

Digital CodeLock

  • Enable Digital CodeLock in the app.
  • Set a four-digit password.
  • Press the Power Button and use the Mode Switching Button and Power Button to enter the password.
  • The number increases by one for each press of the Mode Switching Button.
  • The number decreases by one for each press of the Power Button.
  • Squeeze any brake lever or press the Custom Button to confirm each password entered.
  • The rider can also press the left and right buttons to check each password entered and use the Mode Switching Button and Power Button to change the password.
  • After the correct digital password is entered, the buzzer sends two short beeps and the vehicle powers on.

Pattern CodeLock

  • Enable Pattern CodeLock in the app.
  • Set a 4 to 8 direction password.
  • Press the Power Button and use the up, down, left, and right directional buttons to enter the password.
  • Each time a direction button is entered, the button flashes once and the corresponding direction is displayed on the dashboard.
  • The buzzer also sends a short beep.
  • After the correct pattern password is entered, the buzzer sends two short beeps and the vehicle powers on.

Password attempts

  • Digital or pattern password can be entered up to 3 times.
  • After entering the wrong password 3 times, the screen powers off automatically.
  • A fourth attempt can be made after powering on again.
  • If the wrong password is entered again, an alert is triggered.

AirLock

  • Set a digital or key unlocking passcode first in the app.
  • Enable AirLock through the app.
  • Turn on Bluetooth on the phone and connect to the vehicle.
  • When the phone is close to the vehicle, Bluetooth connects automatically and the Bluetooth icon lights up on the dashboard.
  • Press the Power Button to power on the vehicle.
  • If AirLock is enabled but unlocking fails, press the power button and enter the digital password to unlock the vehicle.

Abnormal Movement Alert

  • Can be turned on or off through the Segway-Ninebot App.
  • If abnormal movement is detected while the scooter is powered off:
    • the buzzer sends an alert for 5 seconds,
    • the driving wheel is locked.
  • If there is no abnormal movement after 5 seconds, the alert stops.
  • Otherwise all lights flash with the alert for 5 seconds.
  • If abnormal movement continues, the alert continues.

APPLE FIND MY

Only Apple device users need these instructions.

Add vehicle to Find My

Method A

  • Connect the vehicle with the Segway-Ninebot app.
  • Enable Find My from:
    • Homepage
    • More Functions
    • Ninebot Laboratory
    • Locating vehicle (Beta version)
    • Enable
  • The app then switches to Find My.
  • Tap +
  • Tap Add Other Item
  • Choose the vehicle and follow the instructions to pair it.

Method B

  • Open the Find My app on iPhone or iPad.
  • Tap +
  • Tap Add Other Item
  • Power on the vehicle.
  • Pair the unlocked vehicle with Apple Find My by:
    • squeezing the brake lever 3 times,
    • pressing the power button once,
    • choosing the vehicle in Find My,
    • following the on-screen instructions.

Reset Find My pairing

Method A

  • Connect the vehicle with the Segway-Ninebot app.
  • Disable Find My from:
    • Homepage
    • More Functions
    • Ninebot Laboratory
    • Locating vehicle (Beta version)
    • Disable
  • Then manually remove the vehicle from the Find My app.

Method B

  • After powering on the vehicle in unlocked status:
    • squeeze the brake lever 5 times
    • press the power button once
  • Then manually remove the vehicle from the Find My app.
  • After these steps, the owner can no longer use Find My to find the vehicle.

Additional Find My notes

  • Any iOS user can check the scooter’s serial number through Apple Find My by squeezing the brake lever 8 times and pressing the power button once.
  • A Segway eKickScooter can be connected to a maximum of 3 iOS devices with the same account.
  • The owner can enable or disable Find My Beacon by squeezing the brake lever 9 times and pressing the power button once in unlocked status.
  • The manual describes Nearby, Separated, and Connected status behaviour after Find My pairing.
  • Only the owner can update firmware after connecting the scooter to the Segway-Ninebot App. Non-owners cannot update firmware.

CHARGING

  1. Open the charging port rubber plug.
  2. Insert the charge plug.
  3. Fasten the rubber plug when finished.
  4. The scooter is fully charged when the charger LED changes from red to green.

Battery sleep mode

  • When battery power is under 30% and the scooter is not powered on for about 7 consecutive days, the battery enters sleep mode.
  • If this happens, the scooter cannot be powered on.
  • Charge it for three seconds to activate the battery.

FOLDING, CARRYING & UNFOLDING

Folding

  1. Lift the snap hook on the stem.
  2. Lift the folding latch.
  3. Open the quick-release lever.
  4. Fold the stem.

Carrying

  • Align the snap hook with the illustrated area at the rear of the pedal.
  • Press it down to hook onto the buckle.
  • Lift by the stem to carry.

Unfolding

  1. Disengage the snap hook from the buckle.
  2. Unfold the stem.
  3. Close the quick-release lever.
  4. Make sure the safety button reaches the return mark.
  5. Press the quick-release lever firmly to make sure the folding mechanism is tightened.
  6. The scooter makes a click sound when the folding mechanism is tightened.

TYRES

  • Unscrew the valve cap.
  • Connect the pump to inflate the tyres.
  • Recommended tyre pressure: 42–48 psi.

CLEANING

  • Use a soft, wet cloth to wipe the mainframe clean.
  • Dirt that is hard to remove can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet cloth.
  • Make sure the scooter is powered off, the charge cable is unplugged, and the rubber cap on the charge port is tightly sealed before cleaning.
  • Do not wash the scooter with alcohol, gasoline, acetone, or other corrosive or volatile solvents.
  • Do not wash the scooter with a power washer.
  • Do not use strong water flow or high-pressure hoses.
  • Avoid getting water in the charge port.
  • If the scooter has been exposed to heavy rain, store it outdoors away from buildings and people, but protected from the elements, until dry.

STORAGE

  • Store the eKickScooter indoors.
  • Do not store it outdoors for extended periods.
  • Store it in an environment no higher than 50°C and no lower than -10°C.
  • If the storage temperature is below 0°C, do not charge it until it has been placed in a warmer environment above 10°C.
  • Exposure to sunlight and temperature extremes accelerates ageing of plastic components and may reduce battery life.

BATTERY CARE

  • Only use the battery specified by the manufacturer.
  • Do not store or charge the battery outside the stated temperature limits.
  • Do not puncture the battery.
  • Do not attempt to disassemble the battery.
  • Do not touch battery contacts.
  • Keep battery contacts away from metal objects to prevent short circuit.
  • Do not charge or use the battery if it is damaged or if there is a trace of water.
  • Do not expose the battery to fire.
  • Charge the battery after each ride and avoid fully draining it.
  • For long-term storage, charge the battery to 50% or above before storage.
  • It is recommended to charge the battery once every 30 to 60 days during long-term storage.
  • A well-maintained battery performs best at about 25°C.
  • Battery range and performance may decrease below 0°C.

MAINTENANCE

The manual includes a recommended maintenance schedule.

Regular checks listed in the manual include

  • Mainframe cleaning
  • Tyre pressure
  • Tread wear
  • Screws on the stem top
  • Brake calliper screws
  • Hub motor function
  • Front wheel function
  • Front / rear disc brake function
  • Headlight
  • Taillight
  • Direction indicators
  • Front position lamp
  • Dashboard
  • Throttle
  • App detection
  • Charging
  • Buttons
  • Steering

Maintenance details shown in the manual

  • Inflate tyres to 42–48 psi
  • Brake calliper screw torque: 7.7 ± 0.2 N·m
  • Handlebar and stem screw torque: 5.5 ± 0.3 N·m
  • Throttle screw torque: 2.5 ± 0.1 N·m
  • Brake lever screw torque: 5 ± 0.1 N·m
  • Button and switch screw torque: 1.7 ± 0.1 N·m
  • Steering test angle: 50°
  • For long-term storage, charging once every 60 days is recommended
  • The battery needs replacement when total mileage is more than 15,000 km (9,321 miles)
  • After 2 years or 20,000 km (12,427 miles), abnormal parts of the scooter need to be replaced immediately.

SAFETY INSTRUCTIONS

  • Always wear a helmet, elbow pads, and knee pads.
  • Age range shown in the manual: 16–60 years
  • Height range shown in the manual: 160–200 cm
  • Do not ride on public roads, motorways, or highways unless local laws or regulations allow it.
  • Do not use a mobile phone or wear earphones while riding.
  • Do not carry passengers.
  • Do not ride up or down stairs or jump over obstacles.
  • Do not ride with only one foot or one hand.
  • Avoid contacting obstacles with the tyre or wheel.
  • Do not overtake.
  • Watch your head when passing through doorways.
  • Do not carry heavy objects on the handlebar.
  • Do not ride in the rain.
  • Do not ride through puddles or other obstacles.
  • Keep speed between 5–10 km/h (3.1–6.2 mph) when riding through speed bumps or uneven surfaces.
  • Do not wear high heels when riding.
  • Do not touch the hub motor after riding because it can get hot.
  • Do not touch the brake after riding.
  • Do not park in open space or outdoors for a long time.
  • This vehicle is not intended for acrobatic use.
  • Before each ride, check for loose fasteners and damaged components.
  • If the scooter makes abnormal sounds or signals an alarm, stop riding immediately.



ZT3 PRO UNBOXING & ASSEMBLY

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