What payment methods do you accept?
We accept the following payment methods:.
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Explore essential information and answers to common questions to help you make an informed purchase.
Can I change my payment method after placing an order?
No, you cannot change your payment method after placing an order. Please ensure you select the correct payment method at checkout. If you need assistance, contact our support team for further guidance.
Can I place an order online and pick it up at a later time?
You can place an order online and pick it up at a later time at our Vermont, Melbourne shop during business hours. Just set the shipping address to our store:Y. Unit 11/634-644 Mitcham Rd, Vermont VIC 3133, Australia. Please wait for a confirmation t
How can I place a preorder?
You can place a preorder only when the specific models are listed as preorder items on our website. This means that the items are currently out of stock but will ship on the estimated date provided. To preorder, simply add the item to your cart and p
When will I receive my preorder?
Preorders ship on the estimated date listed on the product page. Once shipped, items usually take 2-5 days to arrive. Please refer to the product page for the specific shipping date, and allow for standard shipping times after dispatch. For any furth
What happens if the release date of a preorder changes?
While we strive to ensure that release dates are accurate, in the rare event that a release date changes, we will diligently inform you via email. Our goal is to keep you updated promptly to minimize any inconvenience.
Can I cancel my preorder?
Yes, you can cancel your preorder as long as the item has not yet been shipped. If you wish to cancel, please contact our support team promptly to process your request. Once the item is shipped, cancellations are no longer possible.
How do I cancel my order?
You can certainly cancel your order if the scooter has not shipped yet. Once the order is canceled, the refund will be automatically processed. It usually takes 3-5 business days to see the refund in your bank statement. In order to cancel your order