Do I need to show my ID when my order is delivered?Updated 10 days ago
Customers will need to provide proof of ID before the order is handed over if requested by the delivery partner. This is to ensure that orders are not hijacked by third parties, and offers a layer of security for both our customers and Electric Kicks. Failure to produce ID may result in the order being cancelled. In this circumstance, a full refund minus the return delivery fee, restocking fee, and fees incurred by Electric Kicks from the customer’s original chosen payment merchant will be issued to the customer once the full contents of the order have been returned to an Electric Kicks warehouse.