How do i safely pack my unit?Updated 10 months ago
To ensure your package arrives safely and on time, please follow these packaging guidelines:
- Use a Rigid Box: Utilize the original box with flaps intact.
- Hazardous Materials Indicators: Do not remove any hazardous materials indicators.
- Remove Old Shipping Labels: Eliminate any shipping labels that are no longer applicable.
- Wrap Items Securely: Use bubble wrap to wrap all items.
- Cushioning Material: Use adequate cushioning material, such as Styrofoam, to protect the items.
- Strong Shipping Tape: Seal the package with strong tape designed for shipping.
- Avoid String or Paper Over-wrap: Do not use string or paper to over-wrap the package.
- Digital Label: Print and use only the digital label with clear, complete delivery and return information. Ensure the label is visible on the box.
Important Notice:
- If a scooter arrives at our facility in subpar packaging, we reserve the right to decline delivery acceptance.
- Any damage incurred during transit due to inadequate packaging is not eligible for warranty coverage.
- For scooters returned for a refund with damaged parts due to improper packaging, repair costs will be deducted from the total refund amount.